The whole hospitality sector is based on kind people welcoming guests.
Unfortunately, professional staff in the sector are forced to do a lot of mechanical data entry instead of interacting with customers.
Automated data exchange between the hotel and the customer improves data quality and saves time.
Ease of use of the service is enhanced through appropriate hardware and smart solutions in the physical environment.
The integration of different software allows for the automation of in-house data flows and eliminates the possibility of human error.
As a result of the Koidulapark Hotel’s digital transformation, the IT skills of its staff will be upgraded and the total workforce will be reduced by more than 20%.
The total cost of the Koidulapark Hotel digital turnaround project is €129,612, of which €59,006 is a grant funded by the European Union’s regeneration fund NextGenerationEU.
